Portable Oxygen
If you are looking to purchase a portable oxygen concentrator or already have one, we have compiled a list of frequently asked questions and scenarios answered by our specialist homecare advisors.
If there are any other questions, please do not hesitate to contact us on freephone 0800 028 2194 or email sales@intermedical.co.uk.
FAQs
How does an Oxygen Concentrator work?
An oxygen concentrator is a vital medical device used to provide a continuous supply of concentrated oxygen to individuals who need supplemental oxygen therapy. Understanding how an oxygen concentrator works can help you make informed decisions about your oxygen therapy needs.
Key Steps in How an Oxygen Concentrator Functions:
- Air Intake: The concentrator pulls in ambient air from the environment through a filter. This air is composed of approximately 21% oxygen, 78% nitrogen, and trace gases.
- Filtration and Compression: The air is compressed by an internal pump, which prepares it for oxygen separation. This process helps in removing impurities. Explore our range of concentrators.
- Oxygen Separation: The compressed air is passed through molecular sieve beds or similar systems that remove nitrogen and other gases, concentrating the oxygen.
- Oxygen Storage and Delivery: The purified oxygen is stored and then delivered to the patient via a nasal cannula or mask. The concentrator ensures a consistent flow of high-purity oxygen to meet therapeutic needs. Find the right delivery accessories.
- Continuous Operation: Unlike traditional oxygen tanks, an oxygen concentrator generates oxygen continuously as long as it is powered. Check our portable options for more flexibility.
Why Choose an Oxygen Concentrator?
- Customizable Flow Settings: Adjustable flow settings allow for personalized oxygen delivery.
- Portability: Many models are designed for easy mobility, enhancing user freedom. Browse portable models.
- Safety Features: Modern units come with alarms and indicators to ensure safe operation.
Which Portable Oxygen Concentrator Is Best for Me?
At Intermedical Homecare, we understand that choosing the right Portable Oxygen Concentrator (POC) is crucial for your health and lifestyle. Our selection of POCs varies in size, weight, battery life, and oxygen delivery methods, including both on-demand and continuous flow options. Here's how we help you make the best choice:
Personalized Suitability: We assess your prescription to determine which POC models are most suitable for your oxygen needs, ensuring optimal performance and comfort.
Long-Term Viability: Chronic lung conditions like COPD and Emphysema often progress, affecting your oxygen requirements over time. We prioritize recommending a POC that can adapt to your changing needs, providing peace of mind for both the present and the future.
Enhancing Your Quality of Life: Your freedom and independence are our top priorities. We aim to recommend a POC that not only meets your current oxygen needs but also empowers you to enjoy activities you may have previously found challenging.
Tailored Recommendations: We’ll help you find the best Portable Oxygen Concentrator based on your flow rate and other critical specifications. We consider every factor to ensure your chosen POC suits your lifestyle and health requirements.
For expert advice and to find the best Portable Oxygen Concentrator for your needs, contact us here.
What is the difference between pulse flow and continuous flow?
Pulse Flow vs. Continuous Flow: Key Differences in Portable Oxygen Concentrators If you're exploring portable oxygen concentrators (POCs) for the first time or seeking to understand more about your current device, it’s important to know the differences between pulse flow and continuous flow oxygen technologies. These variations significantly impact the size, weight, and functionality of portable oxygen solutions. This guide breaks down these differences and helps you determine the best option for your needs.
What is Continuous Flow Oxygen?
Continuous flow oxygen delivers a steady, uninterrupted stream of oxygen at a constant rate, measured in litres per minute. This type of oxygen delivery is commonly used for patients who require a constant supply of oxygen, usually administered through a nasal cannula or mask. Key Features of Continuous Flow Oxygen:- Home Systems: Most home oxygen concentrators and oxygen cylinders provide continuous flow oxygen. These systems are designed with larger components to handle higher flow rates.
- Portable Systems: Portable oxygen concentrators with continuous flow settings are rare and typically offer a fraction of the capacity found in home systems. The compact design of portable units limits their ability to provide high continuous flow rates.
What is Pulse Flow Oxygen?
Pulse flow oxygen is a modern technology that optimizes oxygen delivery by providing short bursts of oxygen in sync with your breathing pattern. This on-demand system releases a pulse of oxygen when you inhale through a nasal cannula, which reduces waste and enhances efficiency. Advantages of Pulse Flow Oxygen:- Portability: Pulse flow concentrators are compact and lightweight, making them ideal for users who are active and on-the-go. For instance, the INOGEN ONE G4, one of the smallest and lightest POCs available, weighs slightly more than a bag of sugar and features three pulse settings.
- Efficiency: Pulse flow systems are designed to be more energy-efficient. They deliver oxygen only when needed, extending battery life and contributing to the device’s smaller size.
- Freedom and Independence: The compact design and rechargeable batteries of pulse flow devices offer users greater mobility and independence.
Comparing Pulse Flow and Continuous Flow Portable Oxygen Concentrators
When choosing between pulse flow and continuous flow oxygen concentrators, consider these factors:- Size and Portability: Pulse flow concentrators are typically more portable and better suited for an active lifestyle, while continuous flow models are often larger and less suited for mobility.
- Battery Life: Pulse flow devices generally offer longer battery life due to efficient oxygen delivery. Continuous flow units may have shorter battery life and are bulkier.
- Usage Requirements: Continuous flow is necessary for conditions like sleep apnoea, where a constant supply of oxygen is critical. Pulse flow is ideal for those needing flexibility and portability.
Conclusion
Understanding the differences between pulse flow and continuous flow oxygen concentrators is essential for selecting the right portable oxygen solution. Whether you require the constant supply of a continuous flow device or the mobility and efficiency of a pulse flow model, there's a portable oxygen concentrator to meet your needs. If you have questions or need assistance, please contact us here Can I use a Portable Oxygen Concentrator while sleeping?
Yes, using a portable oxygen concentrator (POC) while sleeping is feasible, but there are key factors to consider:
Continuous vs. Pulse Flow Oxygen Concentrators
Portable oxygen concentrators come in two types: continuous flow and pulse flow. Continuous flow models provide a steady stream of oxygen, which is generally recommended for overnight use. Pulse flow models deliver oxygen in bursts with each inhalation, which might not be ideal for all users during sleep.Using a Mask or Cannula
For nighttime use, you can use a nasal cannula or a mask with your POC. Typically, masks are preferred for continuous flow concentrators. If you choose to use a mask with a pulse flow concentrator, it’s advisable to test it in your home environment first, as comfort with the mask and flow setting is crucial.Ensuring Comfort and Safety
Proper setup and comfort are essential for effective use of your POC while sleeping. Follow the manufacturer’s instructions closely and consult with your healthcare provider to ensure the device suits your specific needs. For more information on how to use oxygen therapy effectively, especially during sleep, visit the NHS Home Oxygen Treatment page. If you have questions or need assistance, please contact us here What is an Oxygen Concentrator Used For?
An oxygen concentrator is a medical device designed to provide supplemental oxygen to individuals with respiratory conditions or low blood oxygen levels. Here’s how it’s used and why it’s important:
- Supplemental Oxygen Supply: Oxygen concentrators extract and concentrate oxygen from the ambient air, increasing the oxygen levels available for inhalation. This helps individuals with conditions like chronic obstructive pulmonary disease (COPD), emphysema, and chronic bronchitis maintain adequate oxygen levels.
- Medical Conditions: They are often prescribed for people with chronic respiratory diseases, heart conditions, or other health issues that impair the body’s ability to get enough oxygen from the air.
- Improving Quality of Life: By providing a continuous or pulse flow of oxygen, these devices help improve quality of life, reduce shortness of breath, and increase physical activity levels. They enable users to engage in daily activities and improve overall well-being.
- Home and Portable Use: Oxygen concentrators are available in both stationary (home) and portable (mobile) models. Stationary models are used at home to provide a steady supply of oxygen, while portable models allow users to move around more freely and continue oxygen therapy while traveling or running errands.
- Emergency and Continuous Use: They are used for both emergency situations and for long-term oxygen therapy. Continuous flow concentrators provide a constant supply of oxygen, while pulse flow concentrators deliver oxygen only when the user inhales.
- Environmentally Friendly: Unlike oxygen tanks, which need to be refilled or replaced, oxygen concentrators filter and purify the air to generate oxygen, making them a more sustainable option for long-term oxygen therapy.
Do I Need a Prescription to Purchase a Portable Oxygen Concentrator?
In the UK, a prescription is generally required to purchase a Portable Oxygen Concentrator (POC). Here’s why:
- Medical Necessity: Portable Oxygen Concentrators are essential medical devices designed for individuals with respiratory conditions like chronic obstructive pulmonary disease (COPD) or other serious lung conditions. A prescription ensures that you get the right device for your specific needs.
- Accurate Assessment: A prescription involves a thorough medical assessment by a healthcare professional. This ensures that the Portable Oxygen Concentrator meets your oxygen flow requirements and is appropriate for your health condition.
- Regulatory Compliance: UK regulations mandate that medical devices, including Portable Oxygen Concentrators, be prescribed by a qualified healthcare provider. This regulation helps ensure patient safety and effective treatment.
- Consult Your Healthcare Provider: If you think you need a Portable Oxygen Concentrator, consult your doctor or healthcare provider. They will assess your condition and provide a prescription if necessary.
Learn More About Oxygen Therapy
For more information on oxygen therapy and how it might benefit your health, visit the NHS Home Oxygen Treatment page. This resource provides comprehensive details on oxygen therapy options, including how to manage and utilize oxygen therapy effectively. Can I Use a Portable Oxygen Concentrator if I Have Sleep Apnoea?
If you have Sleep Apnoea, you may already use a CPAP, BiPAP, or another ventilator system to manage your condition while you sleep. Here’s what you need to know about using a Portable Oxygen Concentrator (POC) with Sleep Apnoea:
- Use of Continuous Flow Concentrators: For individuals with Sleep Apnoea, a continuous flow Portable Oxygen Concentrator is typically the best option for nighttime use. Unlike pulse flow models, continuous flow concentrators provide a steady stream of oxygen, which are compatible with your CPAP or BiPAP machine.
- Compatibility with CPAP/BiPAP: If you’re already using a CPAP or BiPAP machine, ensure that your Portable Oxygen Concentrator integrates well with your existing sleep apnea equipment. Continuous flow concentrators are designed to complement these devices by supplying a consistent flow of oxygen throughout the night.
- Consult Your Healthcare Provider: Always consult your healthcare provider before making any changes to your sleep apnea treatment plan. They can provide personalized recommendations based on your specific needs and ensure that the Portable Oxygen Concentrator is suitable for your condition.
- Oxygen Therapy Options: If you require additional oxygen during sleep, a continuous flow POC can be a valuable addition to your therapy. It’s essential to choose a model that meets your oxygen needs and works seamlessly with your current equipment.
Can I Use a Mask with a Portable Oxygen Concentrator?
Yes, you can use a mask with a Portable Oxygen Concentrator (POC). Here's what you should know to ensure optimal use:
- Compatibility with Masks: Portable Oxygen Concentrators are compatible with oxygen masks, which are often used with continuous flow models. These masks provide a steady and effective supply of oxygen, covering both the nose and mouth.
- Continuous vs. Pulse Flow: Masks are generally used with continuous flow concentrators. If you wish to use a mask with a pulse flow POC, we recommend testing it in your home first. Not everyone finds masks effective or comfortable with pulse flow settings, and individual experiences can vary.
- Comfort and Fit: To ensure comfort and effectiveness, choose a mask that fits well and provides a good seal. An adjustable mask will enhance comfort and oxygen delivery.
- Consultation with Healthcare Provider: For the best results, consult your healthcare provider to determine if using a mask with your Portable Oxygen Concentrator is suitable for your condition and to ensure proper usage.
What Does the Warranty Include?
At Intermedical Homecare, our comprehensive manufacturer’s warranty covers both parts and labor for your portable oxygen concentrator. Typically, warranties are 3 years for the main device and 1 year for accessories, although these durations may vary depending on the make and model of your equipment. Our fully qualified engineers, who are authorized and certified to perform repairs, will ensure that your device receives expert care right here in the UK.
Please note, this warranty is available only for units purchased directly from Intermedical Homecare, ensuring you benefit from our exceptional service and support. If you are experiencing any issues with your oxygen concentrator, please contact us here for prompt assistance and resolution.
How long does the battery last, and when will I need to replace it?
Portable Oxygen Concentrator Battery Life: What to Expect
The battery life of a portable oxygen concentrator varies significantly depending on the model, user’s breathing rate, and the flow rate setting. Typically, you can expect between 2 to 8 hours of usage on a full charge.
Batteries usually come with a warranty, which varies by model, but when used according to the manufacturer's guidelines, they can last several years. However, it’s important to note that battery performance naturally declines over time due to factors like frequent usage, charging habits, and storage conditions.
Can You Use an Oxygen Concentrator in a Smoking Environment?
Using an oxygen concentrator in a smoking environment poses significant risks and is not advised. Here’s why:
Safety Concerns of Using a Portable Oxygen Concentrator in a Smoking Environment
- Risk of Ignition:
- Avoid Flammable Environments: It is crucial to avoid using supplementary oxygen in any area with naked flames or sources of ignition. Concentrated oxygen increases the risk of fire and explosion in the presence of such hazards.
- Impact of Smoke on Oxygen Concentrators:
- High Oxygen Concentration: An oxygen concentrator extracts oxygen from the ambient air, concentrating it for therapeutic use. When used in a smoking environment, the device processes air with increased levels of carbon monoxide and other harmful gases. This can negatively affect both the patient’s health and the machine’s functionality.
- Health Risks: Exposure to smoke, particularly for patients with Chronic Obstructive Pulmonary Disease (COPD) or other respiratory conditions, can exacerbate health issues.
- Machine Functionality:
- Potential Problems: Smoking environments can lead to buildup in the concentrator’s filters and components, potentially causing operational issues or reducing the efficiency of the device.
Important Resources and Recommendations
- National Stop Smoking Service: For support and resources to quit smoking, visit the National Stop Smoking Service. Quitting smoking can significantly improve your health and the effectiveness of your oxygen therapy.
- Bedfont ICO Monitor: Consider using the Bedfont iCO™ smokerlyzer, it is the perfect tool for smokers to grow self-awareness of the impact of smoking. This device helps track carbon monoxide levels and provides valuable insights into your respiratory health.
Is It Possible to Fly with a Portable Oxygen Concentrator?
If you rely on a portable oxygen concentrator (POC) for your oxygen therapy, traveling by air requires some preparation to ensure a smooth journey. Here’s everything you need to know about bringing your POC on a plane:
Air Travel with a Portable Oxygen Concentrator: Essential Information
- Airline Policies for Portable Oxygen Concentrators:
- Major Airlines Accept POCs: Most airlines allow passengers to use a portable oxygen concentrator on board. However, airline policies can vary, and a few airlines may have restrictions.
- Verify Airline Acceptance: Before booking your flight, confirm with your chosen airline whether they accept portable oxygen concentrators. Policies can change, so it’s crucial to get the latest information.
- Pre-Flight Notifications and Approvals:
- Inform the Airline: It is advisable to notify the airline in advance about your need to use a portable oxygen concentrator during your flight. This helps the airline make necessary arrangements and ensures a smoother boarding process.
- Obtain Necessary Approvals: All our portable oxygen concentrators are FAA-approved for air travel. Despite this, securing specific approval from your airline is essential for a hassle-free experience.
- Battery Life Requirements for Air Travel:
- Extra Battery Power: Airlines generally require that the battery life of your portable oxygen concentrator be 150% of the expected flight time. This extra power accounts for potential delays and ensures you have sufficient oxygen throughout your journey.
- Additional Tips for Traveling with a Portable Oxygen Concentrator:
- Carry Medical Documentation: Bring a doctor’s letter or medical certificate confirming your need for a portable oxygen concentrator. This documentation can facilitate the security screening process and help address any questions from airline staff.
Which Airlines Allow Portable Oxygen Concentrators on Board?
If you rely on a portable oxygen concentrator and plan to fly, it’s important to know which airlines accommodate this medical equipment. Here’s a comprehensive guide to airlines that accept portable oxygen concentrators: (If you do not see the airline you are looking for below, please contact them directly for more information)
Airlines That Accept Portable Oxygen Concentrators
- Major Airlines with Portable Oxygen Concentrator Policies:
- American Airlines: Allows FAA-approved portable oxygen concentrators and requires advance notice.
- Delta Airlines: Permits portable oxygen concentrators with prior notification and medical documentation.
- United Airlines: Accepts FAA-approved concentrators, but you must inform them in advance.
- British Airways: Allows POCs, provided you notify them before your flight and provide medical documentation.
- European Airlines:
- Lufthansa: Accepts portable oxygen concentrators; advance notice and medical clearance required.
- Air France: Permits POCs on board with prior approval and documentation.
- KLM Royal Dutch Airlines: Allows POCs with prior notification and medical documentation.
- Additional Considerations:
How to Prepare for Air Travel with a Portable Oxygen Concentrator
- Notify the Airline in Advance: Always inform the airline of your need for a portable oxygen concentrator as far in advance as possible. Do not leave it until the last minute!
- Provide Medical Documentation: Be prepared to present a doctor’s letter or medical certificate indicating your need for the device.
- Check Specific Airline Policies: Each airline may have its own rules and requirements, so review their guidelines on traveling with medical equipment.
Can I Use My Portable Oxygen Concentrator Internationally?
If you’re planning to travel abroad with a portable oxygen concentrator, it’s important to ensure that your device will function properly in different locations. Here’s what you need to know:
Understanding International Use of Portable Oxygen Concentrators
- Compatibility with International Power Sources:
- Most portable oxygen concentrators are designed to work internationally. They typically operate on a range of power sources, such as 110 to 240 volts, making them compatible with power outlets around the world. Check your device’s specifications to confirm its power compatibility.
- Battery Life and Charging:
- Ensure you have sufficient battery life for your travels and know how to charge your device abroad. Portable oxygen concentrators usually come with international adapters or converters, but it’s wise to confirm this before your trip.
- Traveling with Your Device:
- Before traveling, check with your airline or travel provider about their policies for carrying medical equipment. Also, verify any regulations or requirements specific to the country you’re visiting regarding the use of medical oxygen equipment.
Additional Tips for Using Portable Oxygen Concentrators Abroad
- Medical Documentation: Carry a doctor’s letter or medical certificate indicating your need for the oxygen concentrator. This can help with customs and airport security.
- Local Support: Research local medical supply companies or services in your destination in case you need assistance or replacements for your equipment.
Is It Safe to Take My Portable Oxygen Concentrator Through Airport X-Ray Scanners?
Traveling with a portable oxygen concentrator and passing through airport security can raise concerns about the safety of your device. Here’s what you need to know:
- Safety of Portable Oxygen Concentrators in X-Ray Scanners:
- Yes, portable oxygen concentrators are safe to go through airport X-ray scanners. These devices are designed to withstand the scanning process and will not be damaged by standard security screenings.
- Additional Tips for Traveling with Oxygen Equipment:
- Inform Security Personnel: It’s a good idea to notify airport security that you are carrying a portable oxygen concentrator. This can help expedite the screening process and ensure your equipment is handled properly.
- Check Airline Policies: Before traveling, review your airline’s policies regarding medical equipment to ensure compliance and avoid any potential issues.
Can I Take My Portable Oxygen Concentrator or Oxygen Bottles on Le Shuttle or Eurostar?
Traveling with Oxygen on Le Shuttle and Eurostar: What You Need to Know
If you’re planning to travel with a portable oxygen concentrator or oxygen bottles on the Channel Tunnel (Le Shuttle) or Eurostar, it’s important to be aware of the specific regulations and requirements for carrying oxygen equipment. Here’s a detailed guide to help you prepare for your journey:
Traveling with Oxygen on Le Shuttle
- Permitted Equipment: Both portable oxygen concentrators and oxygen bottles are allowed on Le Shuttle. There is no fixed limit on the number of cylinders you can carry; however, typically 2-3 cylinders are carried per passenger.
- Declaration Requirements: You must declare any oxygen equipment at check-in. It’s highly advisable to carry a letter from your doctor confirming your need for the equipment. This documentation can facilitate a smooth check-in process and help avoid any issues.
Traveling with Oxygen on Eurostar
- Permitted Equipment: Eurostar allows the use of both portable oxygen concentrators and oxygen bottles on their trains.
- Documentation Needed: Similar to Le Shuttle, you must provide a letter from your doctor confirming your need for oxygen equipment. This ensures that you comply with their policies and can assist with any necessary arrangements.
Additional Tips for Traveling with Oxygen
Never Travel with a Portable Oxygen Concentrator Without Prior Arrangements If you plan to travel with a portable oxygen concentrator or other oxygen equipment, it’s crucial to make prior arrangements to ensure a smooth journey. Traveling with oxygen requires careful planning and communication with your transport provider. Here’s what you need to know:- Contact Your Travel Provider First:
- Never just turn up with your portable oxygen concentrator or bottles without making prior arrangements. Chances are you will be turned away if you haven’t confirmed with the company in advance.
- Always contact the company you wish to travel with before booking your trip. This allows you to clarify their policies and ensure they are prepared to accommodate your needs.
- Seek Confirmation and Obtain Information:
- Clarify travel policies related to carrying oxygen equipment, including any specific requirements or restrictions.
- Obtain any necessary documentation or approvals from the travel provider to avoid complications during your journey.
- Additional Tips for Traveling with Oxygen:
- Prepare Necessary Documentation: Ensure you have a doctor’s letter or any other required documentation to support your need for oxygen equipment.
- Verify Equipment Requirements: Check if your portable oxygen concentrator or bottles meet the travel provider’s specifications for use during your journey.
What Temperatures Are Ideal for Using a Portable Oxygen Concentrator?
Optimal Temperature Range for Portable Oxygen Concentrators
Understanding the temperature limits of your portable oxygen concentrator is crucial to ensure it operates effectively. Portable oxygen concentrators are designed to function efficiently within a specific temperature range. Here’s what you need to know:
Ideal Temperature Range for Portable Oxygen Concentrators:
- Effective Operating Temperatures: Most portable oxygen concentrators are engineered to work optimally between 5°C and 49°C. This temperature range ensures that your device maintains its performance and reliability.
- Temperature Extremes: Using your concentrator outside this temperature range may impact its efficiency and longevity. It’s important to keep your device within these recommended temperatures to avoid potential malfunctions or reduced performance.
- Storage and Usage: Ensure your portable oxygen concentrator is stored and used in environments within the specified temperature range. Avoid exposing it to extreme heat or cold, as this can affect its operation.
- Consult Manufacturer Guidelines: Always refer to the manufacturer’s guidelines for your specific model to confirm the recommended temperature range and any additional considerations.
At What Altitudes Can I Use a Portable Oxygen Concentrator?
Understanding the altitude limitations of your portable oxygen concentrator is crucial for ensuring its effectiveness, especially if you plan to travel or use it in varying elevations. Here’s what you need to know about using oxygen concentrators at different altitudes:
Altitude Capabilities of Portable Oxygen Concentrators:
- Typical Altitude Range: Most portable oxygen concentrators are designed to operate effectively up to 13,000 feet (approximately 4,000 meters). This range accommodates most high-altitude scenarios, such as mountain travel or elevated locations.
- Commercial Air Travel: While commercial airlines typically cruise at altitudes around 36,000 feet, their pressurised cabins reduce the effective altitude to approximately 6,000 to 8,000 feet. This means that portable oxygen concentrators are generally suitable for use during flights, as the cabin pressure maintains a lower effective altitude.
- Model Variability: Altitude capabilities can vary depending on the specific model of your portable oxygen concentrator. Always check the manufacturer’s specifications for your device to ensure it meets your needs.
- Consultation and Preparation: For travel to high-altitude locations or flights, consult with your healthcare provider and the concentrator manufacturer to ensure your device is suitable and to address any potential adjustments needed.
Do You Offer Service Plans for Portable Oxygen Concentrators?
Yes, we offer a range of service plans for our portable oxygen concentrators to ensure your equipment remains in optimal condition. Whether you prefer a pre-paid plan or a pay-as-you-go option, we have flexible solutions to meet your needs.
Our Service Plans Include:
- Flexible Payment Options: Choose between pre-paid service plans for upfront peace of mind or pay-as-you-go options to manage costs as needed.
- Annual Servicing: We highly recommend that all our portable oxygen concentrators are serviced annually. Regular maintenance ensures your equipment operates efficiently and continues to meet your oxygen therapy needs.
- Comprehensive Coverage: Our service plans are designed to provide comprehensive support, including routine checks, repairs, and any necessary adjustments to keep your device functioning at its best.
- Reliability and Peace of Mind: Regular servicing by our trained technicians helps prevent unexpected issues and extends the lifespan of your portable oxygen concentrator.
- Tailored Solutions: We offer service plans that can be tailored to your specific needs and preferences, ensuring you get the support that best fits your usage and budget.
Oxygen Prescription Changes: Do You Offer Part Exchange?
If your oxygen prescription changes, you might wonder if you can exchange your current portable oxygen concentrator. At Intermedical Homecare, we offer a convenient part exchange service for concentrators that we have sold to you.
Our Part Exchange Policy:
- Flexible Exchange Options: We understand that your oxygen needs may evolve over time. To accommodate these changes, we offer part exchange options for portable oxygen concentrators purchased from us.
- Future-Proof Solutions: From the beginning, we strive to provide you with a machine that meets your current and future prescription needs. However, if adjustments are required, our part exchange service allows you to upgrade or adjust your equipment seamlessly.
- Terms and Conditions: Part exchange is subject to specific terms and conditions. We aim to make the process as straightforward as possible, ensuring that you receive the right support for your evolving oxygen therapy needs.